POLICIES

All items are handmade by Shabd K. 

 

We do not accept refunds or exchanges however, if there is an issue regarding your order when you receive it, please contact me immediately at shabdkmaui@gmail.com.

SHIPPING:
US packages are shipped via USPS priority mail and include tracking and delivery confirmation. If you would like to add insurance or special instructions, contact shabdkmaui@gmail.com. Non custom items are shipped 2-4 days after payment has cleared. Not responsible for lost or stolen packages. 

 

Custom orders are shipped 2-3 weeks after payment has cleared. 

 

International packages are shipped via USPS priority mail at $25 and does not include tracking. Email shabdkmaui@gmail.com to inquire about tracking and insurance. 

METAL CARE: 

14K gold fill jewelry is made with layers of genuin 14K gold bonded with heat to base metal core. 14K gold fill jewelry has the same appearance as pure gold and will not tarnish. 14K gold filled jewelry can be cleaned with a soft polishing jewelry cloth.

Sterling silver jewelry is made with genuine silver and can be cleaned with a soft polishing jewelry cloth. 

The prices of gold filled and silver jewelry are based on the current market value of precious metals and are subject to change.